A 12-week asynchronous and synchronous online certificate program currently in development — designed and produced by Dr. Larry W. Boustead, PhD as an applied ePortfolio project within the Master of Science in Instructional Design and Technology program at the University of Arizona Global Campus (UAGC). Built entirely around the four-volume C-Store Management Series and grounded in ADDIE methodology, adult learning principles, and 25+ years of field-tested practice.
This program began as face-to-face instruction delivered to upcoming convenience store managers. It is now being formally developed as an asynchronous and synchronous online course through application of the ADDIE process. The course has been tested with a small group and continues to be refined.
Orange circles indicate weeks with synchronous live workshops.
D01 — Stopping the C-Store Leak, Ch. 1–3
D01 — Stopping the C-Store Leak, Ch. 4–5
🎤 Workshop 1D01 — Stopping the C-Store Leak, Ch. 6–7
D02 — C-Store Cashier Excellence, Ch. 1–3
D02 — C-Store Cashier Excellence, Ch. 4–6
🎤 Workshop 2D02 — C-Store Cashier Excellence, Ch. 7–9
D02 — C-Store Cashier Excellence, Ch. 10–12
🎤 Workshop 3D03 — C-Store Ethos, Ch. 1–4
D03 — C-Store Ethos, Ch. 5–8
D03 Ch. 9 + D04 — Training the Trainers, Ch. 1–2
🎤 Workshop 4D04 — Training the Trainers, Ch. 3–5
D04 — Training the Trainers, Ch. 6–8
🏆 Workshop 5 — CapstoneEvery week, every quiz, and every discussion is mapped to at least one CLO. All outcomes are assessed and verifiable.
The following examples show how reading, discussion, and assessment integrate in a single week — every element traceable to a specific book chapter.
Week 5 deepens the 10-3-1 training methodology by examining delivery standards (Ch. 4), verification checkpoints (Ch. 5), and what must happen in the store environment after training ends (Ch. 6). Learners finalize their 5-Day Training Plan draft for Workshop 2 and apply transfer context principles to diagnose barriers specific to their own store.
Week 9 extends the C-Store Ethos framework to accountability structures, adaptive leadership, and the cultural conditions required for training transfer. Learners apply transfer context principles to identify cultural barriers in their own store and connect recognition and purpose alignment strategies to the employee retention outcomes documented in the doctoral dissertation research.
Every question and discussion prompt traces directly to a specific chapter in the assigned reading. No question is inferred from secondary sources — because these managers only have access to the four Boustead books.
Standard quizzes target L1–L2 (recall and comprehension). Each quiz includes supplementary Application Questions at L3–L5 (application, analysis, evaluation). Workshop scenarios operate exclusively at L3–L5.
Five synchronous workshops at strategic application points punctuate the asynchronous schedule. Discussions are scaffolded in three parts: context-setting, personal application, and peer response with constructive feedback.
An 85% passing threshold (17/20) enforces genuine mastery. Discussion rubrics score on relevance, depth, professional application, and quality of peer engagement — not just participation.
Workshop scenarios are drawn from actual store situations. Every framework in the course has been field-tested: the 10-3-1 method, 5-Day Training Plan, and TNA diagnostic ladder all originate in documented practice — not theory alone.
Every week maps to at least one of the 10 CLOs. The CLO Alignment Map tracks coverage week-by-week so instructors can verify that every outcome is assessed and no learning gap exists across the 12-week arc.
The full certificate program includes eight supporting documents, all produced and available for review.
10 CLOs, 12-week schedule, grading breakdown, assessment policy, and course policies
Fully navigable browser-based course with embedded quiz engine and Bloom's question tabs
240 questions (20 per week × 12 weeks) with answer keys — all chapter-sourced
Facilitation notes, workshop lesson plans, timing guides, and role-play scenarios for all 5 workshops
Week-by-week CLO coverage table showing exact outcome mapping to assessments
Scored rubric covering relevance, depth, professional application, and peer engagement quality
Professionally designed certificate of completion issued upon passing all 12 weeks
One-page program overview with competency outcomes, grading structure, and course description
The HTML course site opens directly in your browser — no login required. Navigate any of the 12 weeks, explore the quiz engine, and review the workshop guides. Please note: this is a working prototype, currently in testing and development as part of an MS-IDT ePortfolio project.